Move your contacts from Brevo to EngageIQ

1. 1In Brevo, go to CRM, then Contacts.
2. 2Load the list you want to move, or clear every list, segment and filter to export all your contacts.
3. 3Click More actions, then Export.
4. 4Choose the attributes to include, such as FIRSTNAME, LASTNAME and SMS, then choose a separator and start the export. A comma or a semicolon both work.
5. 5When the file is ready, download it from the bell icon in Brevo's notifications. It can take a few minutes.

Leave out contacts who unsubscribed in Brevo (blocklisted contacts), for example by filtering them out before you export. Everyone in the file you import is added as subscribed unless the file has a status column saying otherwise.

From Brevo's help centre: Export your contacts from Brevo. Brevo may change its menus; their article has the latest steps.

1. 1In EngageIQ, open Subscribers and choose Import.
2. 2Upload the CSV file. EngageIQ maps the columns automatically, and you can change any mapping.
3. 3Confirm where the contacts came from and that they agreed to receive email from you.
4. 4Choose a Group for them, or create a new one, then import.

Addresses that cannot receive email are not added. The import lists each one with the reason.

• Names, email addresses and phone numbers.
• City, state, country, plan and up to 50 other columns from your file, kept on each contact for Groups and personalisation.
• Each person's status, when your file has a status column: people who unsubscribed, bounced or marked your email as spam are imported but never emailed.